ADVANCING TSMO: Making the Business Case for Institutional, Organizational, and Procedural Changes

January 2019

Transportation Systems Management and Operations (TSMO) presents a key opportunity for transportation agencies today and many agencies have recently been making a significant effort to better leverage TSMO to improve system performance in a cost effective way. This guide explores how a transportation agency’s established Institutional, Organizational, and Procedural (IOP) “way of doing business” can be changed to reduce barriers and increase capabilities for effective TSMO through the development of a business case for TSMO IOP.

Click here to read this FHWA report by CS experts Erin Flanigan and Katie Blizzard.